Multiplatform Contact Center Suite (MCCS)- Historical

MCCS - Avaya Historical Reporting

Product Features

Multi-site and scaleable
Browser-based platform allows on network or online access
Brilliant charts, tables, and graphics for easy data interpretation
Ad Hoc Reports with a click of the mouse
Auto Reports scheduled to email
Easily Export reports to Excel, PDF and Word
Reports are generated faster than ever
Customizable access levels to meet the needs of every team member