Traffic Calculator
Telecorp Products today announces the availability of our Traffic Trunking and What If Calculators. These calculators are designed with the call center supervisor and manager in mind. Using these calculators, you are able to project your future staffing needs with precision. Customers using Telecorp Products Multiplatform Contact Center Suite (MCCS) are able to pull their actual call center statistics into the calculator automatically. This allows a supervisor to quickly highlight key situations, such as when they are over or under staffed, when too many calls are being abandoned, or when customer service quality may be deteriorating.Traffic Calculator